AI automation · Georgia
We build AI phone receptionists for local service businesses. Yours answers every call around the clock, asks the questions you'd ask, books the appointment, and texts you what happened the moment the caller hangs up.
What it does
Most small service businesses lose more revenue to unanswered calls than to anything else. The receptionist runs on your phone number and handles the calls you're currently sending to voicemail.
Natural back-and-forth — it handles interruptions, accents, and callers who change their mind mid-sentence.
Asks your questions in your order: what's the problem, where, how urgent, one-time or recurring.
Real availability, your service windows, your buffers. The appointment is on the schedule before the call ends.
You set the rule. When a caller meets it, the agent bridges them to your cell or the right person on the team.
Trained on your services, your service area, your policies — not a generic script that says "let me connect you."
Who called, what they wanted, what was promised. You read it in ten seconds instead of listening to voicemail.
Missed or abandoned calls get an automatic text back with a booking link, so the lead doesn't go to the next name on the list.
Leads and appointments land in your CRM and field software. We build the integration around your stack, not the other way around.
Who it's for
We work with owner-operated companies in Georgia — the kind where the phone is the whole sales pipeline and there's nobody free to answer it at 7 p.m.
Termite calls, mosquito season, rodent season. Qualified by pest type, address, and urgency, then booked into the route.
ID cards, billing questions, and certificate requests handled up front. New prospects get transferred to a licensed agent, not a script.
HVAC, plumbing, restoration, garage doors. Whoever picks up first wins the job — that can be you at 2 a.m.
How it works
Setup is done with you, not handed to you as a login and a manual. Most builds go live inside two weeks.
We go through your real inbound calls to learn what customers ask, what you'd say, and what's worth interrupting you for.
You get a number to call. You try to break it, we fix what you find, and nothing goes live until you're satisfied it sounds like your business.
We review transcripts every week and keep improving it. You get a monthly rundown of calls handled, appointments booked, and leads captured.
Contact
Email us and we'll set up a number you can call yourself, built around your business. No pitch deck — you just call it and see what it does.
admin@scratchxai.com